PRIVACY POLICY

Effective Date: May 20, 2025

Two Sisters (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website, make a booking, or engage with us through our experiences or services.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Contact Information: Name, email address, phone number, home address, and country of residence.

  • Booking Information: Date of experience, group size, dietary preferences (if shared), and payment details (processed through secure third-party platforms).

  • Marketing Preferences: Communication preferences and engagement history (e.g., opening emails, clicking links).

  • Technical Information: IP address, browser type, device identifiers, pages visited on our site, and other usage data collected via cookies or analytics tools.

2. How We Use Your Information

We use your personal data to:

  • Process and confirm bookings

  • Communicate with you regarding your experience

  • Respond to inquiries and customer service requests

  • Send occasional newsletters, updates, or promotional materials (you may opt out at any time)

  • Improve our website, offerings, and guest experience

  • Comply with legal or regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

  • Service Providers: With trusted partners who help us manage bookings, process payments, or provide email services

  • Legal Requirements: When required by law or to protect our rights and property

  • Marketing & Testimonials: With your permission, we may use your name, hometown, and feedback for testimonials on our website or social platforms

4. Data Storage & Security

Your information is stored securely on encrypted servers and protected by appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction.

All payment transactions are handled through secure, PCI-compliant third-party platforms, and we do not store your payment details.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Lodge a complaint with a data protection authority if you believe your rights have been violated

To make any of these requests, please contact us at hello@twosistersja.com.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze website traffic, enhance functionality, and personalize your experience. You can modify your browser settings to disable cookies, though some features of our site may not function properly without them.

7. Links to Other Sites

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:

Two Sisters
Email: hello@twosistersja.com
Phone: [insert phone number]
Address: Rockfield Estate, Higginstown, St. Ann, Jamaica